Novotel Bangkok Platinum Pratunam
Directly on top of the popular Platinum Fashion Mall, Novotel Bangkok Platinum offers shoppers the convenience of modern air-conditioned rooms with free Wi-Fi.
1. The minibar had expired drinks and snacks, that was quite unexpected from novotel. 2. Given the lower floors where it is quite noisy until midnight despite leaving a note that I required a baby cot where a quieter room would be necessary. 3. Smoking is quite difficult although smoking is allowed on the 9th floor, ash trays weren't readily available when the bar is closed.The staff were really friendly and helpful. Good customer service.
nothing.everything was perfect. our flight was late evening and we have to check out @1 pm but they allow us to use their spa for shower.
The bed is super comfortable. Free upgrade to deluxe rm.
The AC system was a little noisy.I went to Bangkok to shop for a couple of days and nowhere could have been more fit for purpose! I popped downstairs to Platinum fashion mall and then back again for a rest and a swim...the back down. The hotel was clean with large rooms and a lovely pool, great value for money.
I loves the staff named Lucy, she is friendly and helpful. She always smile and help us to solve problem when we check in. She slowly explain to us and talk very gentle. Very kind. The staff who named Mali is very rude. Her face is super black when talking to us. I saw the scold the colleague who tried to help her. She is a very rude and no patient girl.
Being staying for 5nights, housekeeper did not change my bedsheet as request.Staff is very helpful & friendly
NAStaff , location , cleanless of the room
Bread pudding was very good
I think Notel Hotel can make us happy . we can go shopping downtown area .room cleanning and customer services.Hotel location.
Hotel rate charges. Very very expensive.Breakfast only.